Privacy Policy

Local Pro Wash ("we," "us," or "our") operates the website located at localprowash.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. By using our Site or contacting us for services, you agree to the practices described in this policy.

If you have questions about this policy, please contact us at info@localprowash.com or call (919) 290-3020.

1. Information We Collect

Information You Provide to Us

When you fill out our quote request form, call us, or email us, you may provide:

• Your name
• Phone number
• Email address
• Property address or ZIP code
• Details about the services you are requesting
• Any other information you choose to include in your message

We only collect this information when you voluntarily provide it to us. You are not required to submit any information to browse the Site.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our hosting provider and analytics tools, including:

• Your IP address and general geographic location
• Browser type and version
• Pages visited and time spent on those pages
• Referring website or search query
• Device type (desktop, mobile, tablet)

This information is used in aggregate form to understand how visitors use our Site and to improve the content and user experience. We do not use this data to identify individual visitors.

Cookies

Our Site may use cookies — small text files stored on your device — to support basic site functionality and analytics. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some features of the Site.

If we use Google Analytics or Google Tag Manager on this Site, those tools may set their own cookies governed by Google's privacy policy. You can learn more at policies.google.com/privacy.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your quote requests and inquiries
• Schedule and coordinate services with you
• Communicate about your service, including confirmations and follow-up
• Send service reminders if you have opted in to receive them
• Improve our services and the overall customer experience

We do not use your personal information for automated profiling or decision-making, and we do not sell or rent your information to third parties for marketing purposes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to outside parties. We may share your information only in the following limited circumstances:

• Service providers: We may use third-party tools (such as form submission services, email platforms, or scheduling software) that process your data on our behalf. These providers are only permitted to use your data to perform services for us.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
• Business transfers: If Local Pro Wash is acquired, merged, or sold, customer information may be transferred as part of that transaction. We will notify you of any such change if it affects this policy.

4. Data Retention

We retain your contact information for as long as necessary to provide services and maintain reasonable business records. If you would like us to delete your information from our records, please contact us and we will do so promptly, except where we are required to retain it for legal or accounting purposes.

5. Security

We take reasonable steps to protect the information you provide to us. Our Site uses HTTPS encryption to protect data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We encourage you to avoid sending sensitive personal information (such as payment card details or Social Security numbers) via our contact form or email.

6. Third-Party Links

Our Site may contain links to third-party websites (such as review platforms or social media). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.

8. Your Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records
• Opt out of any future communications from us

To exercise any of these rights, contact us at info@localprowash.com or (919) 290-3020.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:

• Email: info@localprowash.com
• Phone: (919) 290-3020
• Website: localprowash.com/contact